FAQ

Cash Donations
Submitting any cash donations raised at your events is easy. Simply log on to movember.com/mospace/events/ and view your event. In the “Manage your event” section you’ll find the link to submit cash donations.

Use the form to enter the cash donation details. At the end of the process, use your credit card to submit your payment to Movember and receipts will be issued (straight away via email, or postal option is available). 

Cheque Donations
Please make cheques payable to the Movember Foundation and send to the address below. Be sure to include a note with the Host’s name, event name and registration number of the registered participant or event ID number (located in “manage Event” section) that the donation is for.
 
Post Net Suite 236
Private Bag X19
Milnerton 7441
 
Please indicate if you require a receipt. To speed up the process and save in postage costs, email is the preferred and most efficient method for sending receipts.
  1. Click on Sign Up
  2. Choose whether you’d like to sign up as a team member, team captain or individual.
  3. Some general personal information will be needed - complete all fields and click 'continue'. Your personal details are protected by our  privacy policy and will not be sold to any third party or used for marketing.
  4. You will then land in your Mo Space, where you can invite friends to sign up and donate, download information and posters and personalise your Mo Space page.
Yes, it is a legal requirement that participants sign up for Movember as you are fundraising on our behalf. It also allows us to know how many people are taking part and log donations against your total. 
You can reactivate for Movember 2015 by simply clicking on and updating your details. You will then have access to view your 2014 donations as well as everything you need for the 2015 campaign.
In Step 2 of the Registration process you will have the option to start a team or join one that already exists. Simply enter a team name that you would like to use.

If you miss this step, you can click the  tab on your Mo Space page and start (or join) a team from there!
You can join or start a team through your Mo Space by clicking on the 'Team' tab or in , found under the 'more' tab of your Mo Space. If you have trouble please contact us on 021 813 9176 or info.za@movember.com
If you want to change teams please contact Movember on 021 813 9176 or info.za@movember.com and have your registration details handy.
Yes, every Mo Bro and Mo Sista who is growing a Mo and/or raising money for Movember needs to sign up. If you have numerous people who need to sign up, please contact us at 021 813 9176 or info.za@movember.com and we can help with the process.
Yes, your team captain can do this through the ‘’ option in their login area.
The only way to do this is to have two separate registrations, one for each team. This is not recommended as it can create confusion, and you will not be able to combine your donations in order to reach milestones such as the Platinum Prize, etc.
Yes, you can merge two teams. This can only be done by contacting us on 083 626 5118. A verification e-mail may be sent to the captain of the existing team you wish to join.
Facebook Connect allows you to easily post items from the Movember website to Facebook, which you can use to request donations or recruit team members. By using Facebook Connect you can also can also see which of your Facebook friends are participating in Movember.
We require an email address from you in order to sign up as all information is sent via email, and you will also need your email address to log in and view your donation progress.

If you do not have an email address, ask a family member or friend if you can have the information sent to their address and printed for you.

Alternatively, you can create one for free using Hotmail, Gmail, Yahoo or many other free email accounts.

Your email address and personal details are protected by our privacy policy and will not be sold to any third party or used for marketing.

Mo Space is where you can view all of Movember’s participants and check out their photos, videos, updates and fundraising on each of their Mo Space pages. Every participant can create his or her own Mo Space page through the area and it is your unique donation page to use for communicating your Movember journey and Mo progress.
Yes you can. On your Mo Space Page, select the EDIT YOUR DETAILS option found under the 'more' tab. Once here, scroll down to the PRIVACY AND CORRESPONDENCE section, and next to PRIVACY click EDIT on the right. Here you can change both you profile and location to public or private.
Passwords are encrypted and are not stored in plain text. They are hashed via a one-way hash and seeded, so they can not be looked up in rainbow table.
Go to your Mo Space Page and click on any of your photos. This will take you through to the photo gallery page. Here, you can select the UPLOAD PHOTO button and start sharing images with your adoring fans.
Go to your Mo Space Page and click on any of your photos. This will take you through to the photo gallery page. Now you’re here, you can delete any images you do not want by clicking on the trashcan icon below each image.
If you can’t remember your password, click on 'Forgotten your password' beneath the email/password fields on the login page. Enter your email address, click submit and we will send you an email detailing how we can fix this for you.
A network is a group made up of different teams and individuals that could represent a company, organisation, college or school, sports team, community group or other.

You can be a member of multiple networks, e.g. your work network and/or sports team network. This allows you to contribute to their total amount raised and compare fundraising, whilst still participating on your own or in a team.
If you already have a Mo you can do a ‘reverse Movember’ and have people donate to you to shave it off and then grow it back for Movember. Alternatively, you could shave off your moustache at the start of Movember and then re-grow your Mo throughout the month… Maybe it’s time to try a new Mo Style from our Mo Style Guide?
The definition of a Moustache:

1.    There is to be no joining of the Mo to side burns – That’s a beard.
2.    There is to be no joining of the handlebars – That’s a goatee.
3.    A small complimentary growth under the bottom lip is allowed (aka a tickler).

Remember, it’s Movember, as a Mo is a moustache. It's not ‘Beardvember’ or ‘Goateevember’

View a copy of the Rules.
 
Yes, Movember is for one month only! Head starts are not allowed and go against the spirit of Movember.
Sure, you can order a promo pack from our Merchandise section, which contains campaign posters, wristbands, and stickers. If you need additional posters please contact info.za@movember.com to request.
 
You can register to hold your own end of Movember Party at your workplace, university, club or local bar to celebrate your moustache journey and to crown your own Man of Movember and Miss Movember winners. To register a Mo Party click here.
You can order a Posters Pack from the Merchandise section of the website. If your workplace is particularly large or over multiple offices and you need additional posters please contact us at info.za@movember.com to request.
If someone donates to you online they are automatically emailed a donation receipt.

If someone gives you a cheque or cash donation then download the Donation Form (also sent to you via email and located in the downloads section of your Mo Space) and fill out the details of your donations, including the section on requesting a receipt. At the end of Movember, send this in along with your donations and we will issue receipts.

Note: To speed up the process and save on postage costs, email is the preferred method for sending receipts. 

You can pay your cash donations online using your credit card and still get your donors their tax receipts. Simply to your Mo Space via movember.com, click on the ‘’ tab in the menu on the left and follow the instructions under ‘’ .

OR
  1. Collect and add up all cash and cheque donations (be sure to fill out the receipt request section on the Donation Form for each donor requiring a receipt.
  2. Download and print a Donation Form.
  3. Complete the donation form outlining how you are sending in your donations (cheque/money order).
    NOTE: Please do not send cash in the mail, if you have cash you can remit online by following the steps in the first paragraph.
     
  4. Mail the Donation Form and any cheques/money orders to:

    Cancer Association of South Africa - Movember,
    26 Concorde Road West,
    Bedfordview, 2008
Get in contact with us on 021 813 9176 or info.za@movember.com if you need any help.
You can pay your cash donations online using your credit card and still get your donors their donation receipts! Simply to your Mo Space via movember.com, click on the ‘Donations’ menu on the left and follow the instructions. 
Ideally we would like you to send in your money as soon as possible, however technically there is no cut-off date. However, we do draw all fundraising prizes at 12am on 10th Dec (SAST) - so in order to be eligible for any of these prizes all money must be received prior to this date.
In order for any Bank Deposits or Electronic Funds Transfers to contribute towards your online total you must fill out a Donation Form and include details of your payment, along with your registration details. Please allow up to a week for processing once we have received this form during the peak period. If after this your donation has still not appeared please contact us at info.za@movember.com
You can still sign up up until mid December. If any of your donors need receipts fill out this Donation Form (you can leave the registration number field blank but be sure to put your name and contact details).
Click on the following to download:

Rules
Mo Style Guide

More images can be found in the  section of your Mo Space or on our Flickr pages.
No, unfortunately we can only legally collect funds for the Movember Foundation's official beneficiary partners and we cannot under any circumstances raise funds for other organisations.

If you would like to use Movember to raise funds for men’s health we ask that you select one of our world class beneficiary partners to support, by choosing to sign up in one of our official countries which are AU, NZ, UK, IE, USA, Canada and South Africa as well as Finland, the Netherlands, the Czech Republic, Norway, Sweden, Switzerland, Spain, Germany, France, Denmark and Belgium.

Movember is continually growing and expanding to reach Mo Bros all over the globe, so if you would like to register your interest in your country joining Movember officially please contact restoftheworld@movember.com